Formal training is like the conducted tour of a city you can take. Informal learning is like the experience of sauntering around a city’s by-lanes exploring, stopping to talk to strangers and sampling what strikes your fancy. L&D teams can do both. They do not have to choose.
If you want to be an Algorithm Mechanic for a bank, who will tweak the logic behind algorithms, you will need “skills in risk management, service design, and financial literacy, rather than technological proficiency.” Problems are becoming too complex to be solved by one individual or one discipline. That may provide a clue to what can trigger "hot streaks" in any career - especially in a world of algorithms.
Work, Working, and Workers are all changing. If we look at work, it is severely impacted by machines; when you look at the nature of jobs, there’s a huge amount of upscaling; the where, how and what of working are also changing; who is a worker has also changed – gig workers, digital migrants. Everything is getting reconfigured now. So must HR.
Gravitas was one of the virtues that "Romans of good character were expected to exemplify and pass on through the generations." Gravitas came from the word gravity and was used to mean a sense of the importance of the matter at hand; responsibility, and being earnest. Firms coach senior leaders in building their executive presence. Gravitas is an important element of Executive Presence. Can it be learned? ...
Employers no longer own the brand. Leaders were just about starting to take the voice of the customer seriously. Now they have to also deal with the collective power of a hyperconnected world of workers. Employees are keen to force the employers to make ethical choices. Leaders have no choice but to follow the employees. This time they are leading.
Harvard used to have some of its employees manage their endowment funds. These people were paid huge salaries and bonuses like professional fund managers of investment funds. The result was Harvard earned billions but the fund managers earned in millions. When their salary information was shared with their colleagues, it made them resentful. Harvard was forced to bring their pay in line with other colleagues. The fund managers left. Transparency is not easy to manage.
As the workers get more connected in their life outside the organization, they get used to better apps, faster connectivity and delightful experience. Most of the apps where the people spend time like Facebook, Instagram, Snapchat etc have been designed by the best User Experience designers of the world. Coming into the workplace can feel like a serious downgrade...
