The experiments in “growth mindset” were primarily done on children in the beginning and it was observed that intelligence does change in children and fluctuates the most during adolescence and then stabilizes. So just wishing for it to increase is not going to make it happen. Think of intelligence as the processor in a computer. Having a faster processor makes the programs load faster.
Look around and see how much has changed about work and the worker. It is a clear signal that we need to redesign HR. So drop the assumptions of rational human beings. Maybe we will call it Behavioral HR. Google already has taken a lead in this space by starting a lab called Irrational Lab. Maybe it is time for all organizations to start one too where HR will remove outdated policies and replace them with ones that assume people do not make rational choices (mostly).
To reimagine the workplace as an experience, one needs to understand the new media. Whether it is AR or VR or Mixed Reality or Holograms or even podcasts, there is lots to choose from. For that the HR teams will need to learn enough about the new media and then layer it with their imagination and creativity to create the experiences. The workplace needs to be a deeper digital experience and instant access to information is one way to create that. The HR teams must work with people who understand web design, user interface design, video production, data visualisation and of course, content creation.
This year saw the dark side of leadership coming through for some of the most iconic leaders in some of the most high-profile companies in the world. The pattern is always the same. When high-profile leaders are questioned by the media, they tend to ignore or mislead the media rather than take it as a way for course correction. 2018 showed us three glaring examples of the dark side of leadership.
One of three people is an introvert says Susan Cain's research. Yet, we often ignore and fail to leverage the power of the introverts. This book is really about understanding the almost silent ways in which introverts operate. Even in organizations, we idolize people who can speak spontaneously, backslap strangers and who visibly demonstrate action. That really puts the introverts at a disadvantage. Introverts are uncomfortable in offices without walls, unabashed self promoting behavior and visibly appearing confident by monopolizing the conversation.
You want to look for information, you will get it - lots of it. There will an equally large number of journals that will tell you that "research shows..." that you ought to be doing something. There will be an equally powerful publication that will tell you that what you just spent time learning and telling your team to implement is the equivalent of "fake news" in the world of management. You want to get on with your ever-growing To-Do list but these shiny objects keep distracting you. You are not alone.
Artificial Intelligence will be the next electricity. Take healthcare. The market for healthcare artificial intelligence tools is expected to surpass $34 billion in the next 18 months. AI will drive $8.6 billion in annual revenue by 2025, contributing to the $34 billion total in software, hardware and consulting. To win this race you have to craft a 3 pronged approach: Data, Tools and Talent.
Digital transformations enable the organization to reimagine the business model. It helps them to reimagine the customer experience, as well as the employee experience. The ability to scale up across geographical borders and sectors is the biggest reason to undertake digital transformation. It is an opportunity to reimagine the business. A company like Netflix has become the best example of redefining a business model because of technology. Netflix currently has a market cap that has exceeded Disney.
