I moved to Bangalore last October. To be interviewed for the city's website mybangalore.com was the equivalent of the neighbors peeking over the fence to check how you are settling in. It just feels good. That is just how I felt when Dhanusha Gokulan spoke to me. To be counted on as a Bangalorean felt good. The conversation was free flowing - from books to my meeting with the Dalai Lama in Dharamshala, India. Just what was it like to meet His Holiness, she had asked. The fact that you do not know what to say to someone of his stature. Seriously, can you think of one really smart question to ask?
We all know that the role of the manager is to assign tasks and matching resources, crack the whip (or cajole the team) to ensure it is on track for the deadline. What would a leader do differently if entrusted with the same task? After all, leaders too, have to run organizations, meet customer expectations and create value for all the stakeholders. So what is this new element called 'making meaning' doing in an already crowded task list? For long we have considered things like 'meaning in the workplace' in the same category as candyfloss and not taken it seriously. That I am afraid is changing. The leader helps people see meaning beyond the limits of the mundane tasks and chores.
Leadership Development involves “identifying and measuring leadership qualities, screening potential leaders from non-leaders, then training those with potential.” The definition makes it sounds like a simple recipe with which to keep cooking up a steady flow of leaders. I wish it were.The Leadership Development function exists to help the organization gauge the future, create the model of leadership that will be needed to be successful today as well as to create a benchmark of what the future will demand of leaders. Once the benchmark is set, it is all about identifying potential talent that can be groomed to take on the mantle of leadership in future and then deciding what will develop those leaders to build the competencies that will make them successful in navigating the organization in a world we do not know yet. It is about preparing for a world we do not know, for skills we do not know about yet and using methods we do not always understand.
Several organizations have launched initiatives to promote Diversity. Why do we need to build diversity in the workforce? If the consumer group is diverse, having the same diversity represented in the employee groups makes it easy to develop the product which is aligned to the consumers. This makes sense for consumer goods but how does his pan out in case of industrial goods. Taking the argument further, if the buyer group is not diverse, does it still make business sense to drive diversity in the organization?In my opinion, the single reason to drive diversity is about providing a non discriminatory employment experience. Equal opportunity is the strongest reason. To be denied employment based on any criteria other than merit is discriminatory and illegal in many countries.How do we implement this in the workplace?
And so, Bhaduri’s hero, Abbey passes out of IIM, Jamshedpur, gets into Balwanpur Industries, works at the township, chafes at the fishbowl existence he has to live there out of necessity, marries, gets estranged from, romances a woman or two, and slowly climbs up the corporate ladder. There is no discernible line of wit in the book; at best it is a collection of puerile jokes; the IIM gang comprises the usual suspects; the career climb is predictable, the women all coalesce into one another, come and go without leaving much impact. So what is the leavening factor in this ‘MBA’, a tenuous title at best? It’s lessons learned on the job which Abbey/Bhaduri imparts in a chatty tone that loses no relevance in the telling.Human Resource/Human Capital Practice/Personnel Management, whatever the term du jour is, it’s a fast moving track, creative and exciting, a track where you think as you run. To that extent, Bhaduri’s case histories with their solutions, make for interesting reading. The way Abbey handles the enforced VRS scheme initiated by the MNC that takes over Balwanpur Industries, is both informative and entertaining.
We have all heard about being separated from each other by 6 degrees of separation. With some people you wish the degrees of separation would be 600 instead and less than six for the ones you are desperate to meet. The group that started the website at 6bridges.com (their byline says it is "An exclusive global community of Indian Professionals") did it to connect Indian professionals across the globe. The site focuses on 6 key areas (another six) : Career growth, entrepreneurship, Re-skilling, money management, leisure and professional networking. We got chatting about this and that. Let us cross the 6bridges.
Just who is the Net Generation? If you are between 11 and 31 this year, this is the label that describes you. The web2.0 developments describe what this group wants. They want to collaborate, exchange ideas, opinions (and music), wants to multi task all the time and thinks TV is for the older humans. This gen spends money on texting friends. The technology that grows up as a response to this generation reflects these themes - social networking tools, individual expression and sharing stuff about their lives digitally that would make their parents blush. The generation that started using MySpace and Facebook when the previous gen believed MySpace refered to the messy corner of the house where the teenagers chucked their socks and underwear that would someday be washed.Lesson for organizations: Learn to use the social networking sites to build your company's presence on the net. Whether you like it or not others are already saying things about you and your organization - some of it is available on the net for you to see. You might as well get there and shape the opinion actively. If you want to be an employer of choice for them think whether your employer brand is attractive enough to attract the top 1% of the eligible workforce. Do you know what your net profile looks like? Do you have a page on Facebook or fan club on Orkut? Do any of your top leaders blog? Do your employees make fun videos on their phones and post it on youtube for the world to see? If you are still thinking that we are a serious company and work with serious people and all this Facebook page stuff is all fluff then think again. You will never be able to talk to the brightest NetGen employees and even if you manage to hire them you won't be able to retain them or engage them long enough. Does your company's Staffing team understand digital marketing at all? Here is a recruitment video made to attract teachers to New York city's inner schools which have traditionally had difficulty attracting the best teachers. I love the tag " I teach NYC because every day it teaches me"While you do not HAVE to be chronologically between 11 and 31 years old to be considered the Net Gen, let me put a small question to you. What do you use the phone for? To talk to my friends/ colleagues etc. you say. Ask the net gen this question and they will say the phone is used to tell the time, take pictures, listen to music, watch clips, text their friends and receive call from parents to tell them that they will be late. Let us try question two. If you have a deadline that you need to meet for your project submission will you lock yourself in a room where you are away from the sound of the television or music that someone is playing at home? Or will you put on the computer, switch on some music, keep the phone handy to text your friends, receive instant messenger alerts from your online friends, quickly check on your facebook friends, sneak a glance at the music video on TV and tweeter your current status in 140 words and yeah... all this while you keep working on the project. If the latter describes the Net Gen's definition of multitasking. Work and fun are all deeply intertwined. Nothing holds their attention span for long. A TV commercial of 30 seconds could be too long to hold their attention if the story is not told in an engaging manner. Books are read by flipping through for some nuggets and key ideas and not necessarily read page by page and certainly not line by line! There is a change in the way information is obtained and shared.Lesson for organizations: Does your organization not have enough opportunities for people to vent and share opinions about what they don't like about the organization. Do you still believe that conformance and managing by terror is the way Human Resources needs to set the tone of the org culture? Then all that will change with the NetGen in the office. If you don't give them opportunities to share their unvarnished opinion then they will form communities and blogs anyway where they will share their point of view. It is commonplace today that as soon as the employers finish doing the college rounds and hand out internships and job offers, there are communities that will spring up on the social networking sites where to be employees trade info, gossip and research about their possible manager. It is all about two way communication, seeking opinions, collaborating and a non hierarchical work environment. If you think just because you let the newbie call you by first name you are non hierarchical, think again.Implications for Managers: Make the work interesting. You will get a lot more out of the NetGen if they are actively engaged. This is a generation that has grown up getting a lot of attention and appreciation from their parents. Doting parents have hugged them and applauded them for doing stuff all toddlers have done across generations without even being acknowledged. The 11-31 year old will automatically look up to the manager to receive frequent doses of appreciation for accomplishing anything in the workplace. The NetGen is used to the limelight being on themselves. This is the iPod generation which has the ability to tune out the world around them by simply plugging in to their earphones. Give clear guidelines and share clearly consequences of non compliance but don't look over the shoulders to see if they are still preening their status on Facebook.Check out this brilliant eight part series by Don Tapscott in Businessweek
Human Resources has long been looked at as a touchy-feely business. The stereotype of its practitioners is that they give warm and fuzzy answers to most business queries. A lot has been said to malign them. But with HR professionals increasingly turning to use Predictive Analytics all that is set to change. The wikipedia says Predictive Analysis uses different techniques that will analyze historical and current data to make predictions about the future behavior.
Dil Chahata Hai changed everything. The movie not only proved that Aamir Khan-with the right haircut and the facial hair-can believably pass for a 25-something, but also that the young in their eccentricity have their own vocabulary. The DCH moment opened up doors for writers and film directors to finally use personal experiences to tell India's urban story.








