Why do successful companies lose the race? It is not the business model or the financial metrics that kill a business. It is the opportunity to innovate. Innovation is a human process.
Many startup founding teams can trace their origins to the college campus. A bunch of Dreamers get together to build the organisation. Without a diverse talent pool, the ideas cannot be executed. After all you cannot hire someone who has not applied to your company.
Anthropologists decode unfamiliar cultures. Learning about their tools can be helpful for everyone because the same words can have totally different meanings in a different context or society.
The virtual world makes it tougher to get communication right. Teaching leaders how to communicate effectively in the virtual world maybe a worthwhile investment. Getting coached in the digital body language may be a great investment. Here are two books I recommend.
Every variant of a product creates more complexity in the factory because new raw materials are needed. It needs new marketing campaigns and takes up shelf space. If the consumer buys the new variant, other companies will follow. Creating a more inclusive set of options results in wastage, more complexity to produce and encourages consumerism. There is a second order effect of being inclusive.
Age based generalisations are fairly accurate and predictive when we are younger. The same approach is inaccurate when we are older. We will soon have five generations working side-by-side. It is important to take a nuanced view of those who are above 50 years old.
Lying is socially undesirable. Yet, most of us lie several times a day, the rest do it all the time. It is a superpower that people routinely use to tempt fate, defy death and achieve the impossible. Sometimes we call it reality distortion. Sometimes we call it meaning making.







