June 6, 2018
Notebook illustration outlining key traits for success in unfamiliar jobs: ability, eagerness to learn, people skills. Insights on career leadership and talent.

How to tell if someone can do a job they’ve never done

There are many good reasons for predicting human performance at work. The vital few are truly different: First, at any level and in any job and industry, there is substantial variability in people’s performance, which explains the near-universality of the Pareto effect, whereby fewer than 20% of people tend to […]