Book Review: Alchemy
Human behaviour does not run on objective reality. It runs on contexts and meaning. Adman Rory Sutherland is a master storyteller who convinces you to start believing in magic.
Rory Sutherland @rorysutherland is the Vice Chairman of Ogilvy & Mather Group, which is one of the largest and most renowned advertising agencies in the world. I just finished reading his book Alchemy. Based on behavioural science, Rory Sutherland through a mix of brilliant storytelling and examples (with some data points thrown in) establishes beyond doubt that there are easier solutions possible to many wicked problems.
An alternative to Coke?
In science there is one right answer. When it comes to human beings there are many answers. Sometimes these solutions can be puzzling.
If you were asked to create an alternative to Coke, the rational response would be to offer an alternative drink that is cheaper, tastes better and is put in a bigger bottle. What if the successful alternative was something that was sold in a tiny can, overpriced (so overpriced that they can sponsor a F1 team with the profits) and tastes TERRIBLE. Yes I am speaking about Red Bull. How do you explain the success of Red Bull?
A faster train
To cut down the travel time between two cities, the engineers would recommend building a faster train that runs on a separate pathway so it does not have to wait for other trains to pass. The cost of the solution was $6bn. What if the current train offered free wifi instead and not change anything else? That is cheaper than increasing the speed of the train. Sutherland calls it the “psycho-logical” solution.
Love to know what you think of the idea of solving problems with Psycho-Logic… leave a comment below