Abhijit Bhaduri’s Blog
I write about careers in the AI Economy and about the world of work. The sketchnotes are my own.
Book Review: Introduction to People Analytics
People Analytics will undergo a big shift. How do we build a people function that is relevant for the post-Covid world? HR will need to offer measures of productivity, engagement and skills. Analytics can be a great conversation starter, because it is hard to argue with insights that are data-driven. This book can be a good read for everyone in HR. The line that stayed with me was, “HR will not be replaced by data analytics. But HR people who do not use data and analytics will be replaced by people who do.”
A Question to HR: Are You Learning The New Language?
This is the first time in the world of work when the leader is as uncertain about the future as the employee. This democratisation of information or lack of it is creating a new contract between the employer and the employee. When leaders admit they are vulnerable, they are building trust. Being able to say, ‘I don’t know’ is a new phrase the leader has to get used to. It takes a courageous and self-assured leader to admit that it is their judgment and not precedence they are relying on.
Employee Experience Design: Making It Boundaryless
Do the employees trust the intent of the leaders? Without trust, even the best of EX designs will be looked at with suspicion. Is the leader fair? Does the leader have integrity? The biggest element for great EX is to co-create it. The company’s policies reflect the assumptions the employer has about the employees. When Netflix said they offered unlimited vacation, they said the employee could be trusted not to misuse it.
Time to change the work template
Most online classes are excruciatingly boring because they have the speaker continue for long stretches without involving participants. This can be done through polls, parallel chats, drawings, videos, quizzes, built in every few minutes. It is hard for the speaker to see the facial expressions of the learner. That is essential to build engagement.
Healing the Workplace with Trust
One thing is for sure. The world of work has changed. The psychologist Erik Erikson refers to building trust as the first stage of human development. Knowing that we are interdependent, and we trust each other is the reason to hope for a better tomorrow. War and natural disasters can be powerful forces that form bonds that last a lifetime. We can turn this pandemic to be a force for rejuvenation.
Uncertain Times Need Routines
Comfort-food is a stress reliever. We throw caution to the winds and indulge in a routine that brings back memories of happy times and nostalgia. Friends and loved ones renew our faith. For some turning to religion is reassuring. Routines build a sequence that we know and have done before. Routines are necessary for mental health during times of stress and uncertainty. 5 Ideas you can use
Before fixing bias in AI, let us fix our own
Something happens to us when we see ourselves as the majority. The people who are not like us become invisible. The majority writes the rule book to favor themselves in every way. Think of the challenge of left-handed people who wish to play the guitar or use a pair of scissors. The French word for right is “droit” and that is how adroit becomes a synonym for skilful in English. The left hand is called “gauche” in French which is how we describe something that is socially awkward.
Video Calling? Think Like a Vlogger
I asked a friend who creates video blogs and hence is a vlogger. Many of us now need to use video calling to stay connected to work. Here is what he said, "Who knows video calling better than a vlogger? They use their videos to capture the attention of millions of viewers. When you are video calling your colleagues, you are using the same medium of the video. It is the new medium you are using to share your ideas. It is your new medium to influence the world. So think like a vlogger."
Employee Experience - When Do Leaders Get It
The design of these experiences will often be different from designing the typical HR process. Processes in the organization reflect organizational silos. Experiences cut across many silos. For example, the onboarding experience may mean working with Facilities, Technology, HR and the Legal teams. Experiences are rarely limited to an organizational silo or function. Employee experiences are not what HR or any other function designs for them. It is always co-created.
My peer became my boss
I always believe that a transition is like the trapeze act you may have seen. When a performer releases the bar and is caught by another performer, the "catcher," who hangs by his or her knees on another trapeze. After the first performer leaves the trapeze bar and is held by the colleague, for a brief period of time the performer is in mid-air without any support. Transitions are like that in-between moment. They are scary but manageable.
Organizing a conference? Read this
This may be a good time to rethink the conference. Here are a few easy fixes:1. The audience approves the speakers: Get the speakers to do a short 1-minute video of the topic they wish to speak about. Share the names of the speakers and their topic on the conference website. Let the people vote for the topic and the speaker. Those who are paying have a right to decide which speaker is worth their time.
Freelancers - the hot trend in talent management
Every freelancer has to be their own C-Suite. If they do not understand the complexity of the taxes they have to pay, they can work with an accounting firm or a tax lawyer. In an organization, the Learning and Development team will assess the gaps in soft skills (along with the technical knowledge and domain knowledge) that are there for each employee and create a plan to bridge the gap. That option goes away for freelancers. They can’t assess their own skill gap in this area.
Toys, Trinkets and Trophies
The increasing importance of the workplace design as a strategic lever for shaping culture needs to become part of the CXO vocabulary. What kind of work settings enhance the feeling of engagement with colleagues and which work settings encourage individual contribution time need to be consciously designed. How we do our work has changed. The workplace design has to catch up.
What if there were no rewards at work?
In the workplace, there is a special team of people who manage “total rewards” that does everything with the belief that periodic rewards make the employee feel appreciated and a little more engaged. Could it be that our system of rewards is just what is making them disengaged? Could it be that rewarding high performance is precisely what is making people not collaborate with colleagues? Could it be that offering rewards for innovation is stopping the employees from taking on complex problems? What does the science say?
New Career Options in 2020
The highest growth will be in jobs that require tech skills and understanding of human emotions. They are called Hybrid Jobs. A Marketing manager with fluency in a database program, or a Data Scientist who knows data visualization or an Engineer who knows Sales qualifies as a Hybrid Job. These jobs will grow at twice the pace of any other job and are less likely to get automated. If you are a Techie, adding social or creative skills can make you a “purple squirrel” – a term recruiters use to describe people with these rare combinations.
Ignored by colleagues after returning from long leave
I had taken a sabbatical of 2 1/2 years due to medical reasons. I resumed work after full recovery. on my return, I am being treated differently by my coworkers and managers, who think I am still unfit. I’m not given key assignments. And whenever some crucial work comes my way, it is on sympathetic grounds. Even if they involve me in certain activities, it’s merely a formality. I feel very isolated. What should I do to ensure my career get a boost and I am treated equally at the workplace?
Nurturing da Vincis in the workplace
This is a new world of work, workers and workplaces. The systems that govern workplaces are still being run like the analog world. When movie making first came about, the movies were like stage productions put on film. It is only later that people experimented and found that the story did not have to be shot in sequential form. Cinema offered new forms of storytelling like flashbacks. Or the use of sound, silence and songs for storytelling. Workplaces must discover the new sounds, silences and songs before they can tell new stories.